If you are unhappy with your artwork for any reason please email me within 7 days of recieving your purchase and we will try to resolve the situation as quickly as possible: hello@sophiemacneill.com. I cannot be held responsible for any loss or damages while an item is in transit. 

Buyers are responsible for return shipping costs. 

All the work shown on the site is my own, original work. It is sold with all rights reserved. You may not reproduce or copy it without permission. All artwork is described fairly and honestly.

All payments are currently processed through PayPal and all prices are in Canadian dollars (CAD$). If you don’t have a PayPal account, you can still checkout using your credit or debit card through PayPal’s website. You will be redirected to the PayPal site to log in and then redirected back to your shopping cart for shipping estimates

Buyers are responsible for any customs and import taxes that may apply. I am not responsible for delays due to customs. 

International orders are always sent with tracking through Canada Post with estimated delivery for 8-10 days. I'm happy to organize express shipping, with added extras like a signature on delivery if you'd prefer. - just let me know once you check out by emailing hello@sophiemacneill.com.

And yes, I know - International Shipping is pretty expensive. If it's cost-prohibitive for you, and you're willing to take the risk for untracked delivery, feel free to send me an email and I can confirm a lower price for sending it untracked/uninsured but please note, I can't be responsible for lost or damaged mail.